Legal

Privacy Policy

Last updated: September 6, 2026
Table of contents

This Privacy Policy explains how DatsTheOne collects, uses, discloses and protects your personal information. We comply with Quebec's Law 25 (Act to modernize legislative provisions respecting the protection of personal information), the Quebec Act respecting the protection of personal information in the private sector, and Canada's PIPEDA.

1. Privacy Officer

In accordance with Law 25, we have appointed a Privacy Officer:

Privacy Officer
DatsTheOne
Montréal, Québec, Canada
Email: contact@datstheone.com

2. Information We Collect

  • Identification: first and last name, date of birth, gender.
  • Contact details: email, optional phone number.
  • Profile information: photos, bio, interests, preferences.
  • Approximate location (city/region), with your consent.
  • Technical data: device type, OS, IP address, identifiers.
  • Usage data: interactions, messages, matching preferences.

3. Purposes

  • Create and manage your account and profile.
  • Suggest relevant matches.
  • Enable communication and ensure safety.
  • Improve our services, run analytics and prevent fraud.
  • Notify you of launch and updates (with consent).
  • Comply with legal obligations.

Under Law 25, consent must be manifest, free, informed and given for specific purposes. You may withdraw consent at any time, subject to legal or contractual obligations.

5. Sharing With Third Parties

We do not sell your personal information. We may share data with service providers (hosting, analytics, payment, communications) bound by strict confidentiality and security obligations. Any transfer outside Quebec is subject to a Privacy Impact Assessment (PIA) as required by section 17 of Law 25.

6. Retention and Destruction

Information is kept only as long as necessary for the purposes for which it was collected, then securely destroyed or anonymized.

7. Your Rights (Law 25)

  • Access your personal information.
  • Have it corrected if inaccurate or incomplete.
  • Withdraw consent and request deletion of your account.
  • Portability: receive your data in a structured, commonly used format.
  • De-indexing in the cases provided by law.
  • Be informed of automated decisions and request a review.

To exercise these rights, contact contact@datstheone.com. We will respond within 30 days.

8. Security

We implement reasonable physical, administrative and technological safeguards (encryption, access controls, audits, logging).

9. Privacy Incidents

In the event of a confidentiality incident presenting a risk of serious harm, we will promptly notify the Commission d'accès à l'information du Québec (CAI) and affected individuals, and maintain an incident register as required by Law 25.

10. Cookies

We use essential cookies and, with your consent, analytics cookies. You may manage preferences in your browser settings.

11. Changes

We may update this Policy. The latest update date is shown at the top. Material changes will be communicated to you.

12. Complaints

You may file a complaint with the Commission d'accès à l'information du Québec: www.cai.gouv.qc.ca.